I upgraded my contract on Saturday and was meant to get R200 airtime along with my new contract. When I went to go have a look MTN had decided just to take off around R100 airtime when I had not even made a phone call?? I called MTN and they first lady said I was on the phone for over an hour... ...
STILL NO ASSISTANCE FROM VODACOM, AND ENDING UP SPEAKING TO MANAGERS THAT ARE LYING TO ME... SO I HONESTLY DON'T KNOW WHERE TO FROM HERE, I HAVE SPOKEN TO 2 MANAGERS THAT HAVE PROMISED TO GET BACK TO ME AND TO DATE NOTHING... ...
I moved and requested Telkom to transfer my ADSL line to the new premises (not far, Faerie Glen to Moreleta Park). The request was early December, technician showed up on the afternoon of 10 Jan. After doing his thing and the ADSL modem still not connecting, he said he had to do something at the ...
I activated new contract on the 13th January intended as emergency contact for my daughter. Asked to wait 24 hours. Waited. Unable to receive calls on the 14th. Tested in multiple phones. Called Customer Care. No resolution. Feedback promised. None received. Visited Vodashop on 15th. No resolution. ...
This is now the 3rd month that I have been accused of an overdue account with MTN among allot of other numerous other complaints I have logged before from them, got SMS's saying I have exceed my Credit Limit by a ridiculous amount and have now been suspended. Then I had to call them to explain that ...
We applied for a Telkom DSL lone on the 05/01/2014. On querying my order on the 10/01, the call centre agent told me to collect my modem as the line was ready. During self installation, with assistance from the call centre, it was determined that the line was not activated as the modem was not ...