My Red Bull Mobile has been due for an "upgrade" for 3 months now, I get an sms from cell c every month telling about my "upgrade".. and how I can choose my new phone, new package etc... well nobody in the cell c Pietermaritzburg store has any clue about red bull mobile ...
WARNING!!! Do not do an upgrade online! I did so in Nov 2013 and had a corrupt employee of Vodacom benefit on my behalf. I am still paying for a phone I never received and yet 2 months later Vodacom cannot resolve this issue. I get shunted from one department to another and cannot deal with this ...
On the 28/12/2013 my data expired and I was rerouted to the service provider's website which was Telkom mobile. I did a credit card payment of R350 to get the R349 data bundle.29/12/2013 I calle dagain and the agent said to email her the proof of payment. On the 30/12/2013 I called again and again ...
My Nokia 620 Lumia, less than 6 months old, went in to be fixed. Nokia were superb: quick repair, software upgrade, amenable man at Mtn. BUT less than 12 hours later, the phone packed in again. It battled to resume after being turned off. Battery was full - but it doesn't even recharge. Again I am ...
I had a contract with Mtn that expired on 15 May 2013.A month before (15 April 2013) the expiry of this contract I notified Mtn that I had no intentions to renew the contract or even move to their pre paid service. My reasons was prompted by several things like their unfriendly staff when you phone ...
I am grateful for manner in which my problem was resolved by Matie/Martin, Telkom call centre., on behalf of telkom. Grate attitude. ...