We reported that our internet connection is slow and has been intermittently disconnecting. In addition to this, we provided a report showing that our line had disconnected 34 times in the space of 2 hours. This is the regular normal state of our ADSL line. Michael, your technician performed ...
I ordered a new Blackerry Q10 in December 2013. It has been a month now and all I can find out is that it is on back order. I phoned 082 1950 and another number given to me by customer care and still I am only told that it is in back order. How can no one know when stock will be received? This is ...
In December my phone got Blocked by Vodacom for some limit I had reached on my account, I phoned them to find out what it was for and they said that my data alone was at R3000.00, so that is the reason I have reached my limit. I asked them to investigate this as it is impossible for me to use all ...
I emailed these May 2013 to advise them of funds deducted wrongfully on my account. 3 July Elma Malan reverted: Good day Hereby we confirm that your account has been cancelled. Kindly be advised that we have forward your refund query for further investigation. We will inform you as soon as the ...
I have been trying to port my Telkom Line to a Vodacom One Net Express Virtual Switchboard since the beginning of December. Vodacom advertises this package extensively. In fact Vodacom's advertising is so aggressive you cannot watch a program on any SABC Chanel without it being blocked out by ...
I received my monthly bill 3 months ago, and it jumped from R475 to R900. When i spoke to customer services i was told it was subscription charges, and they explained how to deactivate it. Then next bill (November) i was charged R900 again. I contacted customer services they then told me its not ...