Telkom ignored my previous complaint, so here's the #2 one - I'd like a refund, half of this month has passed where I can't even stream 128kbps on a very expensive 10MB account. Complaint #1 For the last week my 10MB account has been performing worse than dial-up, running at less than 10% of ...
This is a warning to all people wanting to use Mweb as an ISP. For the record, my account has never been throttled, nor in arrears or cut in any way. However, my internet connection, is always slow, and drops its connection almost every day. Sometimes for hours on end. Mweb is our ISP and line ...
I bought the adsl special in December last year. Tried to hook it up last week but it would not work. Called the call center. It took 30 min for an agent to answer. After an hour on the phone the agent said there is a fault on the line. Called them two days ago the agent said there's a problem on ...
I opened a prepaid data account nearly a year ago. For R99 per month I received 2 Gb per month. PREPAID. When I was at the point of having used up nearly all data, I would receive an SMS advising me that 1) my data bundles were nearly depleted and I should buy additional data, OR 2) that my ...
I am very much disappointed with MTN, they sent me a R600 bill for data use, my total bill came to R1000. I have inserted the MTN SIM card in my iPad and during the day I use the wi-fi connection at work, in addition, I have another mtn SIM card which I use mid month just to avoid exceeding the ...
Good day I have a 2 year cell phone contact with MTN. I was due for an upgrade effective 01 January 2014. On the 19 December 2013 I went in the MTN store at Mall@Reds to notify them that I wanted an upgrade from cell phone to a tablet. I have been going in store since the 02 January 2014 to collect ...