This morning my MyGig 3 account was off. I have a soft lock on the account to prevent me from going over my limit by more than R 120. I connected to the Wi-Fi modem address and according to the SMS's on the device I used almost 700 megs of data between 10PM and 12:30 AM. The account was soft locked ...
I mr Roets send a text sms to 0836256015 at 20:03 I checked my account balance and it was on R5.91 and just after the 1sms it came down to R3.91 I called customer care 111 and they could not give me a answer? how is this possible for a single text message of 160 characters off peak to be charged ...
My wife ordered a transfer of a phone for my mother in law that lives in an old age home. Because of her deteriorating health she was moved from a flat to high care - The phone needed to move with her as this is part of her security. There was a commitment that the phone was to be sorted out by 15 ...
Since I renewed my top up contract with Autopage more than a year ago, someone my airtime. This was brought under their attention. We were notified that hillbilly service providers which was NOT SUBSCRIBED TO was my airtime (CAEL MEDIA, VT MOBILE, MTN BUSINESS). I did not even notice that and did ...
I subscribed to Telkom's ADSL service last year. But problems arose when I moved from East London to Caledon and subsequently went online to move my line. #1- I was supposed to be contacted within 48 hours, as per an sms from Telkom. That never happened, even though I let them know a month in ...
4 emails and 11 phone calls - more than an hour waiting for an operater - over 7 days and I am yet to speak to anyone or get a reply to my mails! I pay for a service, I expect to get one! still no DSL!! ...