A consultant from Elite Mobile called me having full details of the contract I have with Vodacom Direct. We spent about 30 minutes on the phone doing an upgrade on my contract. I found out when they sent me confirmation email about delivery of the phone that they are not from Vodacom direct. I ...
Further to my previous complaint SA15CNZ281113 ON 7/12/2013 WITH ANSWER REFERENCE ARS238760 that the problem was being attended to and escalated. Nothing was done!!! This is unbelievable. No technician sent out and account sent for R257 and when visiting the Telkom office again when they phoned the ...
My ADSL Line is down for a week already. I phone every day and they make notes, escalate etc but no luck. Work from home and have to pay for 3G that is very unstable. ...
We first reported our office fax line out of order on 12 December 2013. We are a business and need the fax line working. Telkom Business then came out on a Saturday and "fixed" the problem. Our office is not open on a Saturday! On 17.12.13 we again reported the fault as it had NOT been ...
Virgin Mobile deducted R2028.00 from my bank account on 20 December 2013. My contract, however, is only R1000; should I reach that limit, I am able to top up on a pay-as-you-go basis. When I queried this (a month ago today) I was told that Virgin Mobile had in fact made a mistake and my money will ...
I cancelled my contract in 2010 when it expired with Autopage Cellular and went direct to MTN after numerous issues with my account, upgrades, shocking service, dealings with Senior Management with bad attitudes etc with Autopage. Only to receive an email in November 2013 threatening legal action ...