I have been paying for call line identity for years now. The last eight months have been a nightmare. I have logged a fault online (Telkom website) many times. I would say about 8 times. I am given a reference number and then I get feedback that the fault has been repaired which it has not. In our ...
In Dec we went to our farm-no reception so I switched my phone off. Went into town, switched my phone on-it was just searching for a signal. Went to the Vodacom shop at the Mountain Mill Mall and the man said it was the sim card-he swopped it and said that it would take a few hours to activate. I ...
Cell (0827755601) contract expired Sept. 2013. 9 Dec 2013 my wife were informed that it can immediately be cancelled or upgraded to a data package. After confirmation on 10 Dec 2013, with the understanding that the transfer is immediate I upgraded to data package (Previously a weekender type ...
I have been a customer of MTN for over 10 years my average spend is R399 per month last month I received a bill of R15 000 which I queried with a call center agent who said they could not help me I went to a local branch for assistance and they too have said that the dispute will take 48 working ...
I bought a Samsung Galaxy Pocket cellphone at Vodacom Atteridge Stadium Centre on Monday 2014-01-20, the cellphone doesn't call, send messages or browse internent. I took the cellphone back to Vodacom and Tebogo told me that they will book the phone in even though it's only 2 days since I bought it ...
This is my 2nd complaint I want my refund as no feedback has been given and I don't owe you R7000 I never requested an open line so scratch that whole bill or let's ask the ombudsman to deal with this as you haven't called nor given any sort of feedback. ...