It is out of extreme frustration that I write this complaint again. I refer to my original complaint dated 09 January 2013. I received a call from Mtn confirming that they did nit explain the different contract options, apologising for the error and requesting my husband to go in and make the ...
I have been working in Singapore for the last 8 months and only realised on my return in mid December that there are monthly debit orders deducting money from a specific Capitec account. All these are related to cellphone companies and refer to contracts that I did not take out. This bank account ...
I moved to a new apartment, and requested that my old line be cancelled, and a new ADSL line be installed at my new apartment. I contacted them to cancel the old line, and applied for a new line. 3 weeks later, and I have not received any news on the new installation. I logged into the telkom ...
AFTER LOGGING A COMPLAINT AND FOR MORE THAN A WEEK THE SERVICE IS TOTALLY DISGUSTING AND THEY RUNNING A CIRCUS THERE THAT AFTER SO LONG STILL THE SAME QUERY FOR OVER SO LONG THE INQUIRY TO BE SORTED OUT HOW MANY MORE YEARS MUST I WAIT ...
My wife is due for an upgrade. As such I tried to upgradeher contract using the online apllication. Firstly Vodacom never phoned to confirm the upgrade. Secondly, my wife can't speak on the phone and uses it merely for text messages. Therefore when I finally contacted the call centre, I was ...
This is now the 4th report I'm posting on HelloPeter about this matter. In NOVEMBER i was told i was due for an upgrade, I still have not received my phone. It seems that the only way to get some sort of response from Vodacom is to post something here-Vodacom quick enough respond and call me back ...