On the 25th of July my mother (a pensioner) went into Virgin Mobile Clearwater and informed them that she wished to cancel her contract. She had been a client of Virgin for years. they accepted the cancellation and loaded it. She was then told to follow up with the call centre to ensure it had been ...
HI I have upgraded my phone in November 2013, i have upgraded to an anytime 200 package (Sony Xperia Z1). As advertised i suppose to receive 150mb extra as bonus, until today thats 3 months later i did not receive it. I had called the call centre and enquired about it, i was put through to Mtn ...
I have always been a fan of MTN as they have almost never have any connectivity issues, they are very helpful and friendly when there are issues, but now I'm really ANNOYED. I had two contracts with them which were coming to an end in August 2013 (last year) I then called in to cancel the one as I ...
My 24 month Nashua Mobile contract ended on 10 November 2013. I sent through all the cancellation documents by email on 22 October 2013 and received acknowledgement all was in order. On 30 November 2013 a debit order for the now cancelled contract came off my account. I let this go through. A debit ...
On the 4th of November 2014 my phone was given in at Nelspruit 8ta for repairs. This phone was not even one year old when I started experiencing charging problems. I was told that the phone would be sent to Johannesburg for repairs and downtime would be at least 2 to 4 weeks. I asked if they could ...
Cell C is the worst cellular network ever! I am a cell c customer since 2003. Always no signal, mobile data cuts off every 20 seconds, cannot go on the internet for longer than 20 seconds, cannot do any social networking for longer than 20 seconds, the mobile data keeps on cutting off and on some ...