What a breath of fresh air it was to experience some of the friendliest and at the same time still very helpful service when I walked into the repair centre in Sea Point. Even though the air has not been working on some of the hottest days, the staff was very forthcoming. There have been numerous ...
When I forward mail to another person it comes back from Vodacom as: "Considered UNSOLICITED BULK EMAIL, apparently from you.". By [email protected]. and also smtp2 My first reason, the mail came to me with no problem but now I can't pass it on to the right person. ...
On the 21st my account has been suspended, i made a phone call to the call center regarding my matter, Smangele Ntibane helped me. My account was due to be deducted on the 15th, there was enough money in my account for this specific deduction to take place. I asked Smangele if she could tell me ...
I checked the Vodacom website for my latest bill and saw that I owe around R 4500 and immediately sent Vodacom an email via the website and web form on Saturday 19th January. I asked for an itemised bill ONLY for this month to ensure the charges are correct and have yet to receive a response. I ...
On the 21/12/2013, I took in my demaged cell phone to the cellc shop at festival mall branch. My cell phone has insurence (c-cover), hiwever on the day I took the phone in the lady didn't contact the insurense, on the 15/01/2014 I was told to collect my phine as it is back from repairs to my ...
I have no more words left. Fault reported and escalated numerous times. After nearly 1 month ADSL / internet connection still totally unusable. Countless hours of work lost. Despite visits from Telkom personnel issues still not resolved. Internet access works for a few minutes, then off. Rebooted ...