AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - If you can t deliver i will go shopping ELSEWHERE | #315899

Telkom
If you can't deliver i will go shopping ELSEWHERE

I am only in my second month using your adsl service and already i have reported faults more than 5 times. You say your faults take 48 hours to be resolved but some of us cannot afford to be OFFLINE for even an hour. I cannot wait 48 hours to have a fault fixed. First i requested to be upgraded but never got what i asked for, i am also being made to pay for a service i am not getting. Now the phone line and adsl are not working. Its already been 24 hours and every hour i am losing money who is going to pay me that money? Since i have had this TELKOM ADSL all i have done is complain all the time because of poor service. Do i need to go shopping for better service elsewhere. I have complained via hello peter a lot of times and i know you Telkom People Don't Care. Honest truth is I am not happy and i am surely going shopping for better service.

Date:

Company: Telkom

Country: South Africa   City: Call Centre

Category: Telecommunications

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