I am a loyal client to Vodacom for 15 years today I am very upset. I upgraded 1 of my many contracts in July 2013 & took out a Samsung S4. Upon taking out this contract I explicitly advised the consultant that I want to ONLY pay the monthly subscription amount of R399 & Nothing more as I ...
I have paid my account after is is suspended. I can call again after i paid it they promised me 24 hrs and it is nearly 72 hrs and yet no response and updates. I am completely upset and fed up with telkom i have like 4 contracts with you and feel like taking my business to someone else. POOR ...
I got my Tab III in November 2013 and within a month it switched itself off and did not want to charge or reboot again. I took it to Cell C in Rivers Square. Then i got it back on the 4th of January 2014, they told me it needed software upgrade? and again 4 days later the same thing happened. I ...
I called in to upgrade on line I was told I have to pay R150 I was told it's the admin fee and it's on the t&c I then asked the guy on which clause I told him I will read through the t&c and come back to him. To my surprise few minutes after I get an email confirming that my upgrade has ...
Hi there, I've been billed for the last few months on my contract at R2000 for data I haven't been using. There's no way to prove that I haven't used it. So I've moved onto Afrihost APN so I haven't been on MTN SP's APN. However with log file data from Afrihost shwoing I've used Afrihost's APN all ...
Following a previous complaint to Virgin mobile I was told that the errors on my invoice called excessive usage adjustments would be rectified. I have received my latest invoice and I see that I still get charged this despite my complaints. Furthermore I do not see in the invoice where the refund ...