I sent a complaint through about a week or more ago. After numerous calls with various consultants all contradicting themselves and one another and providing me with incorrect quotes and information and withholding certain hidden costs, and finally having a response after my last complaint on hello ...
https:///mtn/complaints/contact-renewal-nightmare-1036675 REQ:1897870 logged on the 13/03 https:///mtn/complaints/still-no-response-1049245 REQ:1954774 logged on the 28th after receiving no response. Nomonde advised that she would be busy and that she would get back to me by Monday (Yesterday). By ...
A month ago I had complained about poor service in terms of having my debit orders switched from ABSA to FNB, even after a call from the service consultant, this has still not happened. I request another follow up call, and I will not be paying this months fees, especially since this has been going ...
I sent Cellc the email but no proper response. They only state the obvious. Recharge issue 0843858765. I recharged my data sim with R15. Was expecting 100mb but got 10mb. I'm expecting full report of all data recharges on this account, and explanation and full credits. Consultant tells me to dial ...
I am totally disgusted with the service I have been recieving lately from MTN. Firstly I am currently due for an upgrade and wanted to upgrade to the Iphone 5 16gb or the Samsung S3. I was told there is no stock and that someone will get back to me once you do have. Its been more then a month now ...
After months of problems with a faulty line last year I am beset with problems with Telkom AGAIN this year. I have had a faulty, intermittent line (more off than on during the time I am at home) for FIFTEEN DAYS NOW and have reported the fault MULTIPLE TIMES since it began on Sunday 24th March ...