I have sent mail to your Customer Services on Sat I received automated reply with above ref no. I want to buy a phone on your online shop iphone 4 8 gb black, I managed to register yesterday place the item in the basket but when I went to check out the system said that the payment option is ...
I logged a complaint on sunday morning through self service sms. I received a reference number & that's it. no phone call or technician has come out as yet. How many more days before my line will be fixed. all the call centre says is a fault has been lodged, cant tell u when to expect it to be ...
I bought a pre-paid data contract and internet dongle. I RICA the SIM card and wanted to use the contract. I went to a Vodacom shop and they explained to me that the SIM is not active and that I need to dial '100' from a phone. I do not own a phone that takes a big SIM card. They then told me to ...
It is pathetic that the so claimed Afrihost has very bad incompetent service desk consultants that do not know what they are doing. it has been three weeks now since we requested a domain name transfer and they can't just do the right thing, they keep lying to us at the end they are the service ...
Received a email on 24 October from Virgin Mobile to say my account will be reinstated on 1 November, I waited and bought Airtime, it is now 4 November, still my contract has not been reinstated. Unacceptable. ...
Sunday, went to port my number. Only 3 consultants and long queue. Couldn't because ports department closed weekends. Returned today, sat in a queue for 45 minutes and only 3 consultants. Then get told sorry, ports department closes at 5 _ it was 1 minute to 5 and got bad attituude from consultant. ...