My vodacom contract was supposed to expire on the 11/11/2013 when all of a sudden, on the 07/11/2013, I received sms'es that my contract has been upgraded and the order number is U555252. I immediately called the call center on 0821959. I spoke to Ntwanano who confirmed that a request for a ...
I received my upgrade on 20 Aug 13 from a BB to a Samsung. My package obviously changed with the upgrade. Yet on my next invoice I was still being billed for BB services and my OLD package & FOR EXTRA DATA used on my Samsung. When I called Cell C I was told that I upgraded 2 months early & ...
To Whom is may concern On the 30 October 2013 I sent my S3 in for a screen replacement and received it back a view days later. When I activated the phone I found that I could no longer connect to the cellphone networks. I contacted my service provider (Vodacom) who informed me that the phone was ...
Mira Networks has been charging me for a service I didn't subscribe to. I have just realised that Mira Networks is charging me R6.15 daily and I didn't subscribe to any service with them. I want that them to cancel this subscription and refund me any funds charged on my cellphone numbe ...
1 year Top up contract 2 numbers. Went into MTN Vangate Mall (cape town), spoke to Shawn and had this cancelled (this was after the year contract expired), this was in April 2013. We asked for all billing on our bank accounts to END on these two numbers. Since then, every month we go in to an MTN ...
It is always a great pleasure to deal with people like Phila Dube - especially after a series of bad Customer service I always experience with various service providers in our country! I must say Phila Dube's performance is 'Beyond excellent' - I had a series of requests from sim swaps, to applying ...