Thanx to Leonie I have had a positive and speedy response from cybersmart (Leonie), and i can only suggest that cybersmart take note of Leonie and what she does for the company, and that they will train the rest of there staff in like manner. If all there staff can be as helpfull then im sure they ...
Gave notice on my contract on 12th July 2013. Took two and a half months to get my new phone because the incorrect paperwork was done by Nashua. Finally got my new phone at the end of September. Then took another 2 weeks to port over the number because they forgot to do the port. Once the new ...
On calling to ask for a quote for an early termination fee, i was told that "it would be easier if you just wrote this down rather than me emailing you". When I finally got an email, I tried twice to reply and received no response. Calling the person in question resulted in more ...
I have been a contract Vodacom customer for over 4 years. And my previous records would show that I have never ever paid more than R1500 in any month that I have been with Vodacom. The following is my very first occurrence with a Vodacom contract. Monday 28 October I received a Vodacom Alert sms ...
I phoned the call centre this afternoon with a problem regarding updating my account information that I had previously reported through the same call centre. At the time of the original complaint, I was told the matter would be investigated & reported to the developers. That was last month ...
On the 7/7/2013 i went into the vaal mall branch to cancel my telkom line i was informed to contact headoffice so i phoned them from the branch. on the 07/08/2013 i went back to telkom store to collect my deposit only to be informed that the line has not been cancelled again i sent a request i ...