Dear MTN I was rather disappointed to hear that when buying airtime with my MTN "points", that I would now be restricted to making MTN to MTN calls with that airtime only. When was this decided? And why wasn't the public informed about it? ...
Over the years I complained to my Internet provider about my poor Telkom DSL line quality. My ISP inform me the quality of the copper line running to my house is measured in db or noise. Several times i logged requests about my internet line connection dropping and was informed the quality of my ...
On the 16th january i ported my Vodacom number to Cell C because i make a lot of calls to Nigeria and the charges are low, i have paid the full BIS subscription to send and receive emails for both my email address one personal other work email. Since last week Tuesday 21/1/2014 i could no longer ...
Phoned the call centre on 28 Nov 13 for a monthly usage summary for the previous 6 months on my Broadband Lite data contract. Was told it would take 7 days to get. By Mon 9/12, I'd heard nothing, so phoned the MTN call centre again. I'm now told it takes between 10-15 days and I should wait until ...
I have tried since 2 January 2014 to cancell my Telkom Closer option on my account telephonically on telephone no 10210 but no-one answers the telephone. i Tried phoning EVERY DAY and each time I hold on for about 40 minutes - no answer. I even tried cancelling the service online but my account ...
We had our DSL line installed on Friday and we tried phoning the internet department only to be put on hold for a period of 20 minutes or longer. We have tried on three occasions, even go into a Telkom shop to get a user and password to activate our account but with no success because we are still ...