On November i bought a Z10 blackberry phone, it then kept pestering me about software update and January i updated the software then some other apps and the camera stopped working. I then took it in to Eastgate Vodacare and i was told that it will take 2-3working days if its a minor repair and ...
Had a new contract last year october, actually it was an additional sim as they call it. my bill runs on the 20th they say and i added this new sim contract on the 17th. i was supposed to get prorata for bundles and airtime as they say the is no prorata for sms but when u do send as sms they charge ...
My Samsung Galaxy S3 went to Vodacom for repairs because it could not read a sim card, they took 15 days to get back to me with the following answer: "Mam, It might be water damage we aren't sure" I mean this is completely outrageous. I work in a technical company as a warranty controller ...
Last week Tuesday I went to Mtn in Cresta to Claim my cellphone from the insurance. I got to Cresta after 5pm & I was told by the consultant Mola that 24 mobility insurance trading hours are until 5pm and should come into the shop before then. Mola then took down my details and said he will ...
Refer to my first complaint about this issue with the same headline dated 22 Jan 13:56. I get told yet again my phone cannot be replaced, they insisted it was possible to wipe my device out clean and reload the factory OS 4.2.2, but I had to book my 3 day old phone for repairs, which out of ...
I am terribly DISGUSTED with Vodacom's pathetic repairs services, I have booked in my phone early in January, my phone is still not back and now they are telling me my phone is out of warranty which is not, I have booked in my phone in good condition and when I contacted the repairs centre now they ...