After laying a complaint a week or two ago I still have not received service with numerous excuses from various people. Since my previous complaint due to vodacom taking more than n month to repair my phone it falls outside of warranty and therefore can not be replaced but I should pay for n ...
I have now tried to change the main members name on my contract twice and both times i get told the forms have been lost or weren't processed and that i must submit them again. I find this very ridiculous because on the system the lady that helped me could see all my old details on the computer and ...
My tablet along with my data sim card were from my property on 03/01/2014. I called the call center to block the sim, despite dealing with an incompetent person, when I went to unblock it, I found out it actually wasn't blocked at all. I did a sim swop on 27/01/2014 at 12/1 pm at the Tygervalley ...
I received an account from Vodacom for an amount of -R1600 for data that I had allegedly used. I submitted a complaint to Vodacom Eastgate that over the last 18 months I hardly ever used the data. In fact I was never billed more than R200 per month for use of the data. Vodacom said that they would ...
A month ago I gave my phone in for repairs then they called me to come and get it when I got there my phone wasn't repaired so I booked it in again they told me that I will have my phone within a week if they put a high importance notice on it I still do not have my phone and they told me that they ...
I placed a complaint on Hellopeter on the 13th of January 2014, i only received a call on the 20th of January 2014 from Jerry regarding my query whom stated that he will be handling the matter and i will get feedback within 48 hours. Today is the 28th of January and i am still awaiting feedback ...