On the 5 November 2013 I reported to Telkom that our landline service was out of order and on the same day received the following reference number as confirmation that the call had been logged and is being attended to. Service id 0219315755 and Ref no 706CWZ051113. On 7 November I was advised that ...
I signed up for an uncapped MWEB account the same day the FON system was made known. A week later I sent through an email asking when I could expect delivery of the promised router. I EVENTUALLY received a reply stating 10 working days after order was placed. Well 10 working days have passed and ...
I recently switched over to Telkom because it looked like their service improved quite a lot. I was very happy with the speed and efficiency my details and line was transferred from MWEB over to Telkom. But since then I have never had a good internet connection. I opted to take the 2mbps line (4Mb ...
Isubmitted new debit order details in Dec, I got an email confirmation that all is done. Now i got an sms that I am owing. Why? ...
On The 21/01/2014 I was told by an MTN consultant that there were two contracts opened in my name without my ID number and my knowledge. I even checked on Home Affairs website as there is no duplicate ID, I then went to the police station to do an affidavit stating that two contracts numbers ...
I have been trying to cancel my mtn wifi contract for the past month and every time I try and contact them I sit with the phone to my ear listening to some stupid music that just aggravates me even more. I suppose this is the typical service that a leading telecommunications provider serves. I will ...