I went to MTN to get a Tablet on contract since I already have an existing account. The contract was declined because according to MTN's systems, my company doesn't exist, even though I have 3 cellphone accounts that are currently active with them. As always they just folded their arms and said ...
Good Day, I have called 10210 and proceeded to option 4 for 3 days in a row now, only to have to hang up because I have been on hold for so long! I am trying to transfer my parents line to a new location and this is unacceptable! I have waited so long on hold that even the hold music stopped ...
To date I have not received any feedback from you guys. You have such incompetent staff and worse service ever. I lastly asked that you cancel my contract but to date I'm being billed and have not been contacted to advise of what is happening. I'm charged for a blocked phone. Your call centre stuff ...
Please note although after confirmation from Mweb 2 weeks ago that they will refund me for their faulty service I am still awaiting the money to reflect in my account (please note I am also expecting the initiation fee to be refunded) although they have been quick to collect the faulty 3G modem. ...
I personally visited the Elridge branch of MTN to convert my BIS Service to BES Service in order to receive work e-mail on my smart phone. This was at 9am on Friday 24th January. MTN have managed to discontinue my BIS Service without installing BES effectively reducing my smart phone to useless. To ...
I've been with RsaWeb for a long time and it has been great until now. My internet has been running very slow and now they tell me I'm being throttled because I download too much and violated the fair use policy. I pay for uncapped so why can't I download as much as I want? These past 2 months I ...