I spoke Mogamat Junaid on 10/01/2014 (08:47) at Vodacom call centre in connection with a copy of my contract, as I need proof of when I received my contract package as i need it as my web book needs to be rebooted and they want to see when it was purchased. I was told to contact client care and I ...
My ADSL and landline hasn't been working since Friday the 24th Jan. I reported the matter to them on Monday, but to date I still haven't received any response as to when will it be fixed. No technician has contacted me either. I'm unable to make nor receive calls, and also cannot access my email ...
I cancelled the above numbers in Oct13, my last payment should have been Dec13. I initially agreed to upgrades but then cancelled, I have proof that Virgin received and accepted this cancellation on 1 Nov13. Virgin again debitted my account in Jan14, I queried this and was told that I do not know ...
Good day, I wish to advise you that our ADSL has not been working since the day we got it!!! i have logged numerous calls to yourselves and the issue is still not sorted. Please contact me urgently so we can arrange a REFUND as i am not prepared to pay for something that has never worked.!!! ...
I have lodged a query with MTN, by dialing 808 on my cell regarding the pricing which was wrong on my account. I have a structured deal where I pay a reduced fee of roughly R330.00 instead of R429.00 for my contract. There has been months where I have been charged R380.00 and MTN was unable to tell ...
We, my husband and I have Cell C contract phones our contract was about to be renewed upon which we were to receive new cellphones and were to pay more but we wanted to keep our current phones and just renew the contract keeping it at the price we paid.(We were not happy with the conditions of the ...