I upgraded in september 2013, ever since the upgrade were done my monthly bill did not make any sence. beginning of January I phoned the accounts department and thay said that I were still paying for the line I upgraded on and the line I upgraded to. The consultant said this was a mistake and they ...
I applied for a cellphone contract on 27/01/2014 where it was approved immediately. I was then instructed to get a cancellation quote from Vodacom for premature cancellation of my contract with them. When I got the quote and applied for cancellation with Vodacom, I phoned Cell C contracts again on ...
In august 2013 I took out a data contract with Telkom Mobile for R159p/m with 6gb day and night surfer data. At the time I was told that at any time if I require to up the data to a higher bundle I can at no penalty. 5 months into the contract I require a higher data bundle which Telkom offer at ...
I did an upgrade in store but i happen to be paying for two upgrades. I then received a bill fro R1300 and some odd, queried with the store and the agent but no luck. I then got a bill to day for R4000 and Odd plus my subscription fee witch is R812 what is happening i need feed back today please ...
I encountered the worst customer service at Vodacom ever. At about 17 Dec 2013 my new iphone 5s' (that I got just a month before) operating system started lagging. I took it to Vodacom who sent it to repairs. After 2 weeks it was sent back. No repair could be done since icloud needed to be ...
I am sending a complaint on behalf of my mother as she does not have access to email or internet. Last year November 2013 my mom down graded her contract from a R 315.00 top up to a U choose flexi 200. Once the new contact started in December she lost all her previous airtime that had been carried ...