Two days ago I reported a fault with my ADSL line. To this day - it HASNT been tended to. I am paying a set fee to Telkom a month - that seems to go off pretty fine, so howcome is it that i gotta make a moan or I have to PUSH to get my line sorted out? Why am I as a customer having to wait so long ...
For the second consecutive month Virgin have over billed me. From a contract number I don't even use how do you get billed R2119 (my limit isn't even that much)? I transfer menial amounts to my prepaid cause they are useless and cannot port the number I have been requesting for over 6 months. ...
I've been trying since Tuesday to complete an upgrade on my data contract (ipad) that expired on Monday. I wanted to get a iPhone 5c anytime package. Tuesday morning I spoke to Brenda who said that my data contract needed to be migrated to a voice contract and that she would get Christopher to ...
I am immigrating and am trying to cancel my 2 telephone / DSL lines. The first try took 22 minutes before I gave up and I have now phoned back to see if I can get through. Tried again... Another 20 minutes, gave up again. Total of 42 minutes of my life wasted that I will never get back... Thank ...
Arriving at CellC in davenport, you can feel the tension, low moral and poor customer satisfaction lingers in the air. Needing a sim swap for my new iPhone, i ask for the price and whip out the R100 needed to convert from "micro sim"to "nano sim". Catherine, "the obviously ...
We requested a quote for a Diginet line in December but as it was holidays nothing was done about it. We emailed Kedibone Christina Tshukudu in Sales to advise if the quote was still valid and got the following response: "If quote signed and pricing did change I will informed you. If quote not ...