Cannot even complain because i just keep getting disconnected, tried to complain an hour ago, dropped over 10 times whilst writing it, when the line came back on i try to submit my complaint it then dc's and i loose my complaint! IM SICK AND TIRED OF THIS LINE!!! I pay good money and in return I ...
I am a loyal Vodacom customer and have never had a complaint up until this point. My complaint is as follows: I own a Blackberry that always has FULL 3G signal and according to Vodacom they claim to be quote 'The best network for smatphones' however, even with full 3G signal my downloads are ...
My sons phone was sent in for repairs on 20/04/2013 and received back on the 09/05/2013 .When I received my bill on the 30/06/2013 I was shocked to see that they had charged me R2429.96 for data usage. I called the Vodacom help line received reference number xant955m with my first call was send a ...
I took out a 3G contract with 8ta in August 2011. We moved to Bethlehem in May 2013. I enquired in Feb 2013 asking if it is possible to cancel my contract without penalties seeing that there is NO 3G reception for 8ta here and my contract expires end July 2013. 8ta said no and I said fine, I'll use ...
For months now I have had poor latency 100ms connecting to local servers (my ISP pointed out that Telkom's Exchange in my area is congested). I cannot even sync at 4096 kbps or 3072 kbps, causing intermittent connection issues (the exchange is about 3 km away). There will be a week where everything ...
I have beeen trying for the last 2 hours to dail the vodacom customer service numbers. i have tried 111, 114, 5151, 100 and none works. i need to retrieve my puk number. a friend just told me that they are busy with month end billing. but is that and excuse to lack in customer services, i mean it ...