I have tried to cancel my contract. I gave the 30day notice and asked to go onto prepaid so that I can port my number. I spent the whole day on Friday trying to get my cancellation to go through as I had received my new months airtime. They promised that it was all done and would happen by midnight ...
It is with great discuss that i have to do what i am about to do. Virgin mobile has messed me around for the pass 3 months with a contract that i cancelled 6 months ago. 1st they take the airtime out of my contract phone, then they are still debiting my account 3 months later. The contract number ...
I tried to cancel my contract in July of this year. The call centres all refused to help me. i then logged a call on Hello Peter and a lady from head office phoned me and we managed to stop the contract. she told me that the last deduction will go off in October as they work one month in advance. I ...
I chose my mag 500 not knowing that It would increase my monthly payments so I called vodacom on 14th of September to cancel it and I was given a ref number 314729900. I'm surprised this morning that my request is not cancelled. I refuse to pay for this because I asked for my original agreement of ...
I have recieved unacceptable service from MTN in the last 2 weeks. I've never had a problem with them and now in 2 weeks my account gets suspended because mtn did not deduct the correct amount on debit order, my data bundle and mtn to mtn minutes just get cancelled out of the blue and then after ...
This is the second time I received horrifying service. They are never able to assist properly and ask ridiculous security questions as to when last you used your talking points, what your current balance is on the phone. All the while my phone cant go on to check anything. They could verify any ...