HI, I'VE SENT THROUGH NUMEROUS MESSAGES ON THE 'MY.ACCOUNT' ONLINE SERVICE REGARDING SENDING MY CELLPHONE IN FOR REPAIRS, WHICH IS ON CONTRACT WITH AUTOPAGE. I TOOK THE CONTRACT OUT WITH THE HEADOFFICE ONLINE AS THERE IS NO AUTOPAGE BRANCH IN MY TOWN, AND AS SUCH, HEADOFFICE HAS TO ASSIST ME WITH ...
August 2013. I did an upgrade on my contract as it was due. I used your ONLINE facility & upgraded from BB to I-Phone, keeping my same no. I have had this no. for over 15 years. When Vodacom introduced their website where customers would be able to access their accounts. I registered. Never had ...
On Monday I got message that my contract has been extended without my consent, then I called Vodacom customer care centre of which I was advised that the matter will be investigated and I will get feedback within 24hrs and its been 5 days and I haven't received any feedback, then on Tuesday I got a ...
I applied for a loan gave my details to a consultant to proccess everything as agreed never got the loan but my bank account is being debitted and there's no one to assist me to get that issue sorted out ...
I have just upgraded to 4mb line but still have less than 2mg line speeds. to get thorough to support is as bad as trying to get through to a government department. to send mail can take 2-3 days before a response is received. There is only 1 line to reach them, and you cannot get through to a ...
Ezeikel called me on 26 oct to respond to my hello Peter complaint. It seems like the only time you get any service us when you put it out on social media. It has been a week and I haven't received my promised call back neither have I received my refund! This is absolutely pathetic service! Virgin ...