Early termination of contract: I have tried numerous times to get hold of someone to give me the amount that I must pay to cancel my contract. Every time they say they will transfer me to the cancellation department : 1. hold on for 20 minutes AFTER CALL TRANSFER and eventually the call ends ...
I have upgraded my contract in March 2013 to Vodacom Smart Standard 229 and didn't experience any problems until August. I queried my invoice amount and was informed that the contract is not available any more. My contract was then migrated to a higher premium which was done. However, I did not ...
For some reason my wifi button on my iphone stopped working, and even after following all the steps that Vodacom have recommended to try and solve the problem like updating, resetting, backing up ect... due to the fact that alot of other customers have complained about the same problem of their ...
After phoning 3 stores of MTN, non stock the Sony experia z tablet. tried to phone the big mtn store in centurion and never got hold of anyone after 3 days of calling. went there today (02/11/2013) to go do the upgrade. after waiting a while in the line i decided to ask someone if the have stock ...
I cancelled my account at the beginning of the year and was called THIS month by a Telkom agent who says I owe an amount exeeding R900. This is even holding back my car finance applications due to NO communication from Telkom until now. I finally was able to confirm online that the correct amount ...
I've complained a week ago and got the message a representative of Vodacom will call me to help resolve the issue of signal strength, but I've heard nothing and the signal is even worse. This affect my ability to do some urgent work at home during the evenings and on weekends. I cannot wait for my ...