For the past 7 years my 3G account with Altech Autopage averaged at about R160 per month. During September 2013 I upgraded to a cheaper package amounting to R99/mnth instead of R121.93/mnth, for the same amount of data and benefits. Suddenly my monthly bill came to R676.37 in September and R1055.81 ...
Hi my name is Reyur. I'm looking for advice on my current situation as I am not sure how the law covers me and what my options are. My dad's cell contract was upgraded with Nashua Mobile last year in around the month of August. I was told when I picked my phone up in October 2012 almost a month ...
About two months ago i went into MTN to request them to change my debit order date. I received an sms a few days later saying that it has been changed. The change was effective to take place the 25/10 but it did not go off. It went off on the last day of the month. This means that the sms i ...
I opened an account with mtn on 13 sep2013... was advised that i will be paying by debit order and i did not have a problem as the lady francina told me that i will get R200 airtime, 200mb and 200sms... last month they suspended my services and said i had exceeded my limit of R 350... they debited ...
On the 1st of November I called the Vodacom call centre to complain about the fact that they had acquired a new call centre limit. My phone number was denied access to their call centres in the month of October which was why I was calling. The consultant was very rude and advised me to call later ...
In trying to resolve an invoicing issue, found that my phone sim was no longer working. Had to use my landline to log case 6883840 - will be invoicing 8ta for ALL charges related At logging the case, clearly stated and throughout follow up initiated by me, that I had NO ALTERNATIVE DAY TIME CONTACT ...