I'm writing this report with great sadness about the service I'm receiving from Mtn. I'm a loyal mtn customer for many years now and just received my new phone samsung s4 in September 2013 and data bundle from Afrihost for Mtn subscribers. I manage to secure this data bundle contract also in ...
I have upgrade my account on the 30th October 2013. The sales person did a sim swap and he told me that about 3 hours then the simcard will activated. After 3 hours I have switched on the phoned and I didn't get any network. I have phoned the call centre 7 times and every time they tell they have ...
I was called 2 mnths ago to be advised that my contract has expired and asked if I would like to renew it which I declined however till today I'm still being billed for something that I asked to be cancelled. I spoke to manager (Alison Mathe) who found this amusing as he laughed while I told him my ...
My blackberry which i purchased from Nashua Mobile on contract, I must add, and returned for repairs at Canal Walk Century City, Cape Town was not repaired properly. In fact, i was forced to return same three times and all that they did was to upgrade the software every time, when it was quite ...
Thanx once again for getting it right, thank you for the friendly approach towards your customers... but please unsuspend the line or if its unspended, kindly check if my GPRS and Iphone APN services are active I tried calling the call centre but call holding time was to long. ...
We have had a problem with ADSL connection being dropped, two days ago according to mweb 40 times in a day. Telkom and I blamed MWEB, so MWEB did some tests and recorded the results, used two routers besides mine, used a FNB account as well, all gave the same results, so its a TELKOM problem, ...