This is my second complaint within 2 months. I have sent my complaint to MTN's customer care requesting that they look into their process and advise me. My ITC profile shows that MTN listed me under legal, i spoke to a gentleman when i was complaining about contract termination & advised that ...
No telkom landline service and no ADSL services. It is the second time this month that we do not have service. I reported this on 31 October 2013. Previous time 11 days without service. Now already 5 days without service. I a. Sick and tired of poor service. They are quick to send out accounts. I ...
After the first Halo Peter - I received feedback from Autopage's Client Liaison Consultant: Escalation Hub. After investigation they finally aknowledged that the account had been created incorrectly and the billing was indeed done incorrectly for month. I received a mail confirming the refund ...
I have been battling with signal issues for months now, when i first started having issues i logged a complaint, days went by and no response from cell c, when i called in to see whats happening i was told it is still being looked at by the engineer, i gave them some time and still didnt receive a ...
After a power outage my connection to the DSL sync failed. This fault was reported on the 28th of Oct with specific instructions to phone before coming as there is not always someone home. When the technician finally came, without phoning, he promptly left again to check the exchange. After phoning ...
Having purchased an 8ta prepaid sim card for business and printed business cards etc; with my new number, I then purchased a data bundle. When I tried to access the data bundle despite having checked coverage and I am covered, I was told by the help line that my data bundle does not work as I only ...