I have been trying since 28/10/2013 to report two damaged I phones. I get no response to faxing the claims, emailing them or calling 0831236084..The helpline has not logged the claim and there is no answer ever. Today I was on the line for 26 minutes!!! When I went to the MTn shop I was told that ...
Having received my latest bill from Nashua Mobile I noticed the amount far exceeding what it should be. I set a R50 limit on the contract for good reason knowing that it is easy to exceed contract amounts. An SMS was sent to the number in question stating my limit would be adjusted to R1088.00 due ...
I upgraded my contract about 7 months ago. The consultant helping me gave me documents to sign and so I did. She didn't explain the contract with me and so the first time I do an upgrade I was under the impression my Samsung galaxy S4 was covered for short term insurance because from my own ...
My Vodacom cellular contract was due for an upgrade but as I was happy with the cell phone that I had, I decided not to upgrade at this time. I was shocked to get an SMS from Vodacom advising that my contract had been upgraded. When I phoned them and said I had not upgraded my contract, I was told ...
My cell keeps on giving me the following message - Your memory is defragmented and the phone needs to restart. The phone works 100 percent, but needs to be rebooted once a week. No Big deal, but I took it to the vodacare shop, where they told me I need to take it to Sandton Repair shop. It will ...
After logging my initial complaint on here a customer service agent called me and said he will get back to me as well as contact Lionell Moti at the branch. I am yet to receive a response and will now approach the CPA and will be taking legal action against Vodacom for breach of contract in terms ...