Hi, I have previously complained about the issue i have and 2 months later the issue is still not resolved. I spoke Funiwe from complaints and have not received any feedback the last communication that i got was the below. The initial complaint was "I took out my contract and on this contract ...
Until now, I have not received my phone and SIM card. I was told I will receive the latest today but per courier Vodacom has not responded to their query since Friday so it won't be delivered today. I need a phone and I want to cancel my application for a contract if they can't deliver good service ...
I was due for a upgrade and while on holiday I did my upgrade in Durban, I upgraded from a weekend package to a Top Up 200 starting beginning November I had more than 380 free min left starting the new contract Vodacom these minutes. When reporting it on Friday the 1st I spoke to a girl called ...
I bought 300mb of data on the 10th of October using my loyalty points. I first logged the incident on the 14th of Ocbtober - over two weeks ago. I phoned a couple of days later and had to log another incident. I still haven't received the data and people don't phone me back. Here are the two ...
Told to go to Midrand head office as was delivered a faulty modem. Wait about 20 minutes only to be told they confirm the modem is faulty but they have no stock and I must go to Cedar square. Currently been at cedar square for an HOUR and still not sorted. How can service take this long??? ...
Im receiving billing for Ms Khopotso Holeni of Centurion for the number 0815678910. Please explain why as Im concerned as to this being the third "thirdparty" whos personal details have been shared with me. ...