I have been with MTN for a couple of years now, with no problems, I paid my account loyally, up until a few months ago. I have 3 lines with them. This resulted in a suspension (understandable) and then a complete disconnection. I notified them of my situation and made arrangements (which they never ...
I reported that we don't have HSDPA coverage in Westonaria and the surroundings viz: Westonaria town, Hillshaven, Simunye & Bekkersdal. There is only coverage for EDGE which is bad. It can take anything from a minute and half to minutes to open a webpage. It's a pathetic experience trying to ...
On the 28th of October a debit order for the amount of R498 went off my account for Vodacom. Knowing that my debit order is due on the 1st of each month I found this strange. Then, on the 1st of November 2013 another debit order went off my account for Vodacom. I had a look at my bank statement and ...
We lodge a complaint on the 9th of october for unusually high data charges of R4000 on a Red Vip account one of the charges was for R2700 for a 2second download as to date Vodacom has not given us any report back on the data charges and the service that we are receiving from what should be a ...
In August '13 I've send an email to [Email Removed] to cancell my Data Contract that will expire end of September 2013. I specifically ask them in the email what process do I have to follow. NO RESPONSE. I've resend the same cancellation request 2 times to the same email address asking that they ...
I bought a Blackberry 9720 at Markhams on the 4th of October and less than a month later, my screen just cracked. I never dropped/smashed or knocked it. MTN now want me to pay R1800 to fix a manufacture fault and that's after I phoned blackberry telling them my problem where the guy told me, MTN or ...