I applied for a contract phone with an MTN franchise in Braamfontein on the 25/10/2013 and before filling in any forms i asked if they had any back lock with their suppliers or the approval of contracts but the consultant said no and that I'll get the phone on the 30/10/2013 the latest but because ...
For 3 months, i have been trying to cancel my MTN insurance as i have another cover. i have tried calling the call centre and for the first 3 weeks, i coudnt even get through and had to wait for an HOUR!!. I finally got the form to cancel my insurance and still IT WASNT CANCELLED!!.. Its not fair ...
We have been plagued by a rash of autodialer calls from 272193762xx, 2731xxxxxx & other numbers. It would start at 9am and end at 8/9pm. Complained to Vodacom call centre and they bent over backward to provide an acceptable solution. Firstly, the call centre person understood the situation was ...
Used the web site to upgrade my contract. afternoon of 6-11-2013. web states next day delivery if processed before 12, which is acceptable, thus it should be today, 8-11-2013. this morning i received an SMS stating, my upgrade has been invoiced and to expect delivery soon. Great process i thought, ...
Not sure if it is even worth complaining on this portal any longer... Cell C have stopped responding!!! I am still waiting for an answer from last week... as well as responses from a myriad emails I have sent to them on their own website. My connection is SOOOOO bad now (although the signal has ...
These people pended this account to me without even placing an order!!! When I phoned, no manager was available, and asked me to confirm ID number and Cellphone number. Leante Govender the helpdesk lady could not confirm and the manager was on 'lunch'. People be warned - WE ARE SURROUNDED by!!! ...