Telkom sold me an ADSL package over the telephone. It has more than 5 weeks and i still do not have ADSL. The technician who did the installation informed me that it is a 1mb line, i was sold a 2mb line. I have logged a few calls with the call centre, to try and resolve the issue but they keep ...
Phone line and internet line stopped working on 23 October, Telkom was contacted to come and send a repair man. Nobody was sent, they were contacted 6 more times through telephone and once through internet. Still no one pitched up to repair the problem. It was reported twice as being repaired from ...
I have 3 contract and 2 Prepaid lines with MTN. I called after the 22nd October 2013 to change my debit dates from the 1st to the 7th of every month. The consultant at 808, advised me that for November the payments with MTN is already scheduled to take place therefore it will still go off on the ...
I have been a happy Neotel customer for? 5 years. Moved from Jhb to CT and no problem. One call gives me a CT number an I am very happy. Call this line 1 and instrument 1. We now start a business and an inability to get ADSL forces me to Neotel for data and telephony. Call this line 2 and ...
It's been 1 mth & 7 days since I first logged a complaint, regarding the 2 gig vodacom data bundle for which I was charged R2300 extra. My nature of complaint stems from not been given the right information when taking out the package. Since then Autopage is trying to avoid taking ...
I have had 2 unfortunate incidents with MTN Woodlands. I visited the store 2 separate times and both times their systems were offline (this is apparently the norm). The 1st time, I wanted to enquire about my upgrade, a young lady who was very rude and constantly popping gum in her face hesitantly ...