I was assured by the lady at the Telkom store last week, as well as a gentleman who phoned me from their technical side AND I was sent a confirmation sms that my ADSL line will be installed TODAY (2013/11/11). After numerous calls (25 to the store where they only once actually picked up the phone) ...
SINCE FRIDAY I HAVE NOT BEEN ABLE TO ACCESS MY MEGABYTES SO AS TO BROWSE THE INTERNET. I VISITED THE FOURWAYS BRANCH AND I WAS TOLD THE TECHNICIANS ARE WORKING ON IT. TODAY THE 11TH OF NOVEMBER 2013 I PHONED YOUR CALL CENTRE 3 TIMES AND EACH CONSULTANT GAVE ME A PASSWORD AND SMS NUMBER I SHOULD ...
I have one word for MTN. You are ridiculous! Absolutely so. Your service. This is the last time I will deal or support you in anyway. I purchased 3 iPhone 4s last Tuesday. There were people who purchased units after me and received them. At the time of paying for them they were in stock and you ...
I logged a complaint on Friday, 1st November. It's been 11 days and every time I call I get "oh, they're still looking at the problem." I have been told today, Monday 11th November, that the problem was assigned to someone but no one has even looked at it. You R109 from me and I expect to ...
Dear Vodacom, Amazing that following your procedures to log a ticket to please explain high expenditure on Account, has not yet been published by Vodacom to date. 7 Weeks later and no backup is provide to Data Services used or explained. Reverse the funds that you pay in good faith upfront and ...
I contacted Nashua in January 2013 as my 2 contracts expired in February 2013, i send 2 seperate forms for each contract thru fax to Nashua to end both contract when expiring in February. They never did, since then i am phoning every month, getting to every week now as they deducted money from ...