I find it ironic that this website has a Vodacom pop-up Ad urging one to upgrade on-line, as this is the very reason for my complaint. I requested an upgrade on-line on 3/10/13. I was advised via SMS that the order was awaiting dispatch the same day. On 4/10/13 I was again advised that the order ...
I had to load my blackberry with my BIS two weeks ago which I did, after that I had to switch my phone on and off which I also did but then my internet stopped working, I called cell c and they could not assist me I had to speak to cell c technical department. I had a bout 5 agents that I spoke to ...
I have 3 contracts with Vodacom, one ended (24 months later) in July 2013, the other 2 end in Dec 2013. Vodacom sales contacted me for an upgrade for the July contract which i declined and instructed that the contract number become prepaid after July. Post july the contract continued billing me end ...
MY GRAND MOTHERS PHONE IS ON PREPAID, YOU HAVE CLOSED IT. WHY IS THAT? FIRSTLY SHE IS A PENSIONER AND SHE DOESN'T HAVE A CELLPHONE. I TRIED CALLING YOU CALLCENTRE AND YOUR BRANCH AS WELL I DON'T KNOW WHAT THE IS HAPPENING WITH YOUR PHONES. ...
I have had nothing but bad service from Nashua Mobile for the last 3 years. The sales people change on monthly basis and there is no service. I wanted to cancel my contract when upgrade was already over due but the sales lady that was friendly and helpful pushed me into a phone. I was just so happy ...
I upgraded my phone telephonically as the website could not allow it (no explanation as to why); I was told by the Agent, Motswadisi, that the SIM card is the same (micro SIM for upgrade from Iphone 4s to Iphone 5 and it is not a nano SIM). Calls are recorded, please - pull the call - the Agent did ...