I have been complaining about the service for my upgrade, i have received a ref no S3-T4L7N-NS7P: i have called in and none of the department can help i have been emailing for the last 3 to 4 week and all thy mail me back with is that it has been sent to the retention dept and still no help at all ...
I Ordered a phone last week already. Phoned in to customer support about 13 times with the same response. They tell me that there's no info on my order and that they escalated it with they're technical department and that the technical department will contact me back. I'm still waiting for a ...
I have complained on various occasions about the terrible signal coverage in our aria, and requested a refund as I am experiencing multiple calls being dropped due to Vodacom's bad signal. I have three businesses in Middelburg and this problem is causing losses in my companies as my customers are ...
Hi There My internet has been throttled since last week Thursday 7 November 5 days have passed and normal speed has not been restored yet? please correct ASAP ...
I logged a call with Vodacom Customer care and miraculously a response within a week. Had a guy out and checked everything even updating their records... WOW that was the good part. Now weeks later the service got worse and experiencing loads of problems with 3G and LTE connectivity. Connects but ...
I JUST UPGRADED MY CONTRACT TO AN IPAD. AND I SPECIFICALLY ASKED VODACOM TO PUT ME ON TOP UP. TO MY SURPRISE MY BLACKBERRY PHONE WAS LOCKED LAST WEEK THURS. SO I CALL VODACOM TO FIND OUT WHY AND I WAS ADVISED THAT I HAVE REACHED MY CREDIT LIMIT. & WAS ADVISED TO CALL THE ACCOUNTS DEP AFTER 8AM. ...