I called some stupid lady at the call centre telling her that my vodacom profile has been locked because i forgot my password, she goes and lock my entire phone saying it has been . i've been sitting without a phone for over a week now because some stupid consultant didn't listen to the query but ...
On the 7/10/11 I took out a new contract with Vodacom with a Blackberry 9720. 2 weeks later it did not want to charge, I retried with by previous charger to no avail. I took it to the S-Wes Vodacare whom informed met that the charger port was damaged and sent it to JHB. 10 days later I got a call ...
We cancelled the Control Chat 150 contract on 989685 on the 30th September 2013 but we are still billed in November? We would like to cancel all contracts except the Giga20 as soon as possible. When you want payment your service is swift but when we want to cancel the service is pathetic. Why is it ...
Good Morning I am one liveried customer and seeking urgent assistance. I recently bought a phone through MTN direct, now I received exceptional service from your division but now I'm left with no phone for 2 weeks now because some at the service center at the V&A Waterfront (Lameez Amoo) did ...
I've had it with MTN. when I took out a contract on 25 August 2013 I asked the lady if I could keep my cellc number which contract was finishing the week after. she told me that she could not cos I didn't have my statement with me but it would be easy to do myself later. Everything is linked to ...
I ordered a phone from Orange online on Thursday afternoon, and was pleased to have my phone by Monday morning, even though I had it delivered to a relatively remote area (Sasolburg). On top of that the cost was better than anything I could find in SA ...