I am formally lodging this complaint as i recently upgraded my cellphone contract. I have never had any problems in the past with Vodacom and always make my payments on time. However, i received my new bill and it was R1900 which is IMPOSSIBLE. My previous contract was a Blackberry but never ...
I bought a rather expensive Nokia for my wife in August. Two weeks later one of the buttons fell out. Not being able to drive to George everyday we had to wait a couple of weeks before we had the chance to go back to the shop. they told us they will send it for repairs. got and sms saying we had to ...
Good day, I was informed on the 5th of November by a Vodacom call centre agent that someone would assist me with my Insurance claim and STILL NO FEEDBACK. Please can someone help me, I am soooooo tired of waiting and this terrible service ...
We found Cynthia Pezi at Bayside Mall to be extremely helpful, knowledgeable & courteous when we applied for a new domestic service line yesterday. It would be appreciated if her superiors could be made aware of this. Many thanks, Sidney Mellow. ...
I recently upgraded my existing contract with Vodacom and got a Samsung S4 handset. After 3 days, the phone was clearly faulty - it took ages to charge, went flat in an hour and got so hot that you could get 2nd degree burn from it. It took it back to the store on Sunday 10 November where I was ...
My name is Phumezo Madlanga, Afremedia has been debiting R99.99 from my bank account for some months now to a total of R792.00 exlcuding bank charges. Sometimes the debit is done twice in the same month. I've been speaking to Philisiwe Nzali from Afrimedia for the past two weeks now and all she has ...