I have been a client of Virgin Mobile since 2011. I have always had poor service from the call centre. The waiting time has always been linger than 5 minutes. If it wasn't for that fact that I call in for free I would not call in at all. Today (15.11.2013 09:00 - 09:30 am) I call in twice to get my ...
I posted my previous issue to get a better result in communicaton. I finally spoke to a Telkom agent who was not willing to listen to my frustration about the poor service and bad communication, all because I had received the package, after I did all of the running around myself. All the agent care ...
Hi, i complained before about nashua mobile being behind the pack interms of the latest offers and mobile phones, as they only received the sony xperia z1 one month after vodacom released it in stores. They phone was delivered to my office on the 12th Nov, i made clear my request a white phone, i ...
I sent 400 sms's out yesterday on my VODACOM phone. This morning I see that my phone has been RICA'd with Cell C. So I try to find out how this happened. I called Vodacom, they where helpful and understanding. I called Cell C on 0847678287 number from my personal Vodacom phone. Now. I was on hold ...
On Tuesday morning, 12th November, I realised around 8:30 that my BIS wasn't active though I activated it the previous week. So I decided to restart my blackberry and as soon as it was on I got the following sms: "Your conversion from prepaid to Top Up R49 contract is now active". I was ...
Call Me because i am furious with this issues that is recurring, i want someone to contact me before 12, today 15.11.13. I logged numerous calls, one issue that i logged was closed without notification and not ressolved, when i did a follow up call i heard the request was closed, so i wouldve been ...