My on Contract has been due for upgrade for almost two months now. On Friday morning I went to the iStore in Sandton to upgrade my contract. After waiting in a queue for more then 2 hours, the consultant finally told me that he cannot upgrade my contract as the system will not allow him to do it. I ...
I went to the Istore in Cavendish with whom I am satisfied, the iPhone's Launch was friday and I desperately wanted the new iPhone. Istore told me they only have one golden iPhone left and that I was compelled to take out a contract with MTN to get the golden iPhone. Immediately I am disappointed ...
So, it's been 2 months now and my problem is still not sorted out. Call centre 1555 did try to help but advice that I should go to a branch. Key West MTN and WESTGATE MTN said I must go to clear water mall to get the software downloaded on my phone. I took the day of (Sunday 17 Nov. 13) and drove ...
Unbelievable! I called 8ta to find out WHY they try to deduct from my account on the 15th, when the contract states the LAST DAY of the month... The call center agent is just rude, incompetent, and down right uninformed! She could not help me - got NO NAME - and then put me through to a department ...
NO SERVICE FOR VODACOM AND THEY DIDN'T EVEN KNOW THAT THEIR NETWORKS WAS DOWN. TWO OF US SITTING RIGHT NEXT TO EACH IN THE OFFICE AND BOTH OUR CELLS SHOW GSM NO MATTER WHAT WE DO. WILL WE BE GETTING A REIMBURSEMENT FOR THE TIME THAT WE CAN NOT USE OUR CELLS. BOTH MYSELF AND MY COLLEGUE LOADED ...
Bought a 3 gig 8ta hilink dongle, problem connecting to server, spent half an hour with technician on my phone and told to take it to walker driv telkom shop to have it checked and if faulty exchanged, They were unable or not willing to check it, their excuse was that they do not have the ...