I have been with MWEB for a few years now and i upgraded my account to a 1Mbs account, my line is still through Telkom though. Between the hours of 00:00 and 14:59 my connection speed is 1Mbs but as soon as the time is 15:00 my speed drops dramatically until 00:00, Weekends aren't any better at the ...
After using Cybersmart for 3 months we noticed intermittent slow response to various sites. Our immediate thought was ADSL line problems running speed test shows good connection speed, yet some sites at random seems to be just slow. Since the beginning of the 4 month (contract with Cybersmart) my ...
My dad passed away, a few weeks ago, so I approached the Vodacom branch at the Fourways Mall to assist me with canceling his Vodacom contract. I asked them what the process and fees would be first telephonically and then I went to them in person to hand over all the documents. Kgotso explained that ...
I logged a dispute on the 08.10.2013 and the feedback i received was that the billing was accurate and correct which i was not disputing as i was using the internet. I spoke to 2 consultants who both failed to tell me that i would be billed for data usage or how it works as i believe now with the ...
I was due for an upgrade and wanted the Huawei Ascend P6. I went into the Cell C branch in Greenstone, wanting the R219 /month contract. I then told them that Vodacom is offering basically the same contract and phone for R189/month (and showed him the advert). Believing that they could simply offer ...
I upgraded at MTN on the 30th June 2013 to a Samsung Note 2. I had about R700 airtime that was suppose to be carried over. There was some problems with the initial upgrade which the salesman indicated he would try and solve. After 2 months and many visits I was informed that I had actually scored ...