Thank you Jasson for solving my problem. He phoned and e-mail me, to let me know where the problem was. Hopefully there will be no problems with my debit order at my bank. Jasson really did the extra mile!! ...
Dear Cell C, after 6 years with Vodacom I decided cancel my contract and try Cell C. I went today to the Cell C Store in Tyger Valley where I experienced a excellent service. After the first declined credit check, I think it's called ITC (by the way it is pathetic) I still thought that is not a ...
I currently have two contracts with Vodacom. One of my accounts is due for an upgrade. I have been getting smses for over a month to remind me i am due for an upgrade. I went in to a vodacom store on saturday to upgrade my account. They lady in the store tell my there is something wrong with my ...
I had reached my limit on my cellphone around June, and when the phone was blocked I made a manual payment of 1400 which was what was owing. The line was then unblocked but the 1400 debited again at the end of the month. I called the call centre, they said it was an error, and I can reverse it at ...
I called 8ta customer service for assistance on my account and I spoke to a consultant that informed me that I used up my 2gigs for the month. I could not understand how this was possible. She was not very informative and hardly knew anything. She told me my monthly subscription is R500 and change ...
I CANT EVEN KEEP UP WITH HOW MANY COMPLAINTS IVE MAD AND JUST RECENTLY I WAS ASSURED THAT MY ISSUE WILL BE GIVEN ATTENTION, 2 WEEKS LATER IM STILL THE WHO BELIEVED THAT SOMEONE WILL CONTACT ME SO THIS CAN BE SORTED. I HOLD CELL C RESPONSIBLE FOR LOSS OF INCOME AS IT IS BECAUSE OF YOUR INCOMPETENCE ...