Its been a week since my complaint and received one email asking for my phone IMEI number and the job card number. The complaints number but nothing. I then also sent an email asking Vodacom to cancel my contract since they clearly not interested in my complaint. What do I have to do to get someone ...
I upgraded my phone in May 2013 and for the last two weeks the phone kept switching off and the battery would drain. I took it back to the supplier, Menlyn autopage and was told it was a factory fault and that a batch of the Samsung S4 has the problem and they would take 6 weeks to replace the part ...
Well this was now the last straw, I work in the retail environment and will fire all vodacom staff for just passing the buck and not taking control, no wonder people like this never get ahead in life cause they don't go the extra mile for there customer, just come to work to go home later. Phone ...
I handed my blackberry 9320 into Cell C Gateway after 8 months into the contract as the handset kept shutting down, freezing and dropping calls. The phone was handed in early September. After 21 working days the phone was returned with only a software update being done. Within two weeks the same ...
My third report about one single contract - at my wits end!! The Iphone's microphone is not working (has never worked), been with the repair department for nearly 21 days, so many hassles to have it fixed. Only now it must be send back to us to de-activate Find my Iphone, you should have told us to ...
So I figure that lightning struck the line on wed night, so no internet and no phone line, logged the call thursday morning 8:30, followed up almost every day since, get a call on sat morning asking if I'm home? I advised i will be after 3 pm asked about the next day, advised the same, made ...