My name is Tshifhiwa Colling Nemavhola. I received an sms from Vodacom stating that my contract has been extended to 05/11/2015. I immediately contacted them n they told me that I have upgraded my contract at one of their stores in Bryanston. I explained to 1 of the call center agent that I've ...
After purchasing an upgrade data bundle for a Wi-Fi router, and waiting 2 hours in-store to confirm that the upgrade was in place, I was still charged on the previous bundle for another 24 days resulting in astronomic out-of-bundle rates. I have tried twice to call Customer Complaints, and have ...
Phoned the morning of Wednesday 13 November 2013 to order a new router. Was told that the delivery period is 2 to 5 working days so I placed an order. Today is the fifth working day and router was not delivered. Phone Mweb today the 20 November 2013 and was told that the router might be delivered ...
After my first complaint on Hello Peter, I received an phone call and a promise for an email. till today no word as yet and my bank account are now in arrears with R890.00 as the still trying to deduct money that doeS not belong to them. The made a comment of 48 hours to resolve. HAHAHAHAHAHA!!! ...
I just want to compliment Vodacom for their efficient and speedy service when I ordered my Iphone 5S. As promised I got my phone Yesterday 19 November 2013. Well done Vodacom, very very impressed, keep up the good work :) ...
Everything started in 2013-10-21 that I owe R506. They deducted on the 24th which is not my debit order date. They migrated instead of upgrade. This made and return of debit order in my account. 2013-11-20 received another sms saying I owe R807, called again and I was advised I billed incorrectly ...