That is not an answer, when I had already told u when I had "purchased" the 24hour bundle, you reply stating thee exact same thing! This is outrageous I have been without a phone for more than 2weeks now!! How does a person use over 6gigs in 24hours!!! I demand a valid reason! ...
On 23 November 2013, I signed up for a LTE contract (R399 pm for 10 gigs per month) at your store in Canal Walk. My contract was approved and I received a router and a sim card. Upon signing the contract, I was told by the staff that if anything is faulty I could take it back and they'd replace it, ...
I am traveling in Kenya, Nigeria and Ghana and my phone has been placed on soft lock to protect me from or call limit reached. Now I cannot contact them but they keep on assisting that I should phone them if I have any problems. They requested a payment and this was done in order to open my phone ...
Same issue logged every few months regarding degradation of service and then cutoff. Issue gets "fixed" and then recurs a few months later after numerous arguments about the speed available on my line. Now again I have logged the SAME fault and again I have been unable to connect at my ...
I reported a faulty telephone line via the self service sms method and have had absolutely no response 3 days later. I received an sms with a ref no. and that was that. As a Pinnacle customer, I thought that I would receive preferential treatment, but no such luck. This method seems slower than the ...
To who this may concern I have been a Vodacom customer for 10 years and have enjoyed the wonderful service over that 10 years. As of late, I have been angry and frustrated with Vodacom's website that I have already emailed them twice and still no answer. I have had an online account with Vodacom ...