Hi Kagiso This is my third email with no response to date. In your last response to me you said I would not be billed for November and that October was my last debit. I was billed AGAIN on Monday for Virgin Mobile. I ask with tears in my eyes, how do I get this to end. Please can you arrange for a ...
Hi, We have upcapped internet at our flat and you are our service provider. The internet has been off the entire month (almost 3 weeks). My neighbour went to Telkom to sort out the issue but they say you guys are problem and you say they are the problem. This is totally unacceptable. We are either ...
I LOGGED A COMPLAINT ON THE 20TH OF NOVEMBER AND MY MATTER HAS STILL NOT BEING RESOLVED.VODACOM HAS FRAUDENTLY ISSUED A HANDSET ON MY ACCOUNT CELL#0716853855 ...
I was phoned by vodacom offering me cellsure on my handset, I clearly stated that I want my iphone4 insured and not the iphone4s of my wife as she is a housewife and her phone is never at risk. After 2 or 3 months, I did not see it reflecting on my account and gave them a call. They did not insure ...
Paid for ADSL line and received confirmation of installation date almost 2 months ago - made 251 calls in the last 3 days with promises that Zanele will call me back with info as to why none of the 3 previous installation dates was cancelled WITHOUT notifying me... only to realize that all ...
I was billed for content purchasing on the 20th of November 2013, once I contacted my cellphone services they informed me that I joined MIRA Networks, which I did not do. Who gives MIRA Networks the right to bill me, and I would like to know where is the confirmation where I subscribed with them. I ...