I have been billed an extra R182 on my Vodacom account since Oct 2013 for a service that I did not opt into. I contacted Vodacom to cancel this and reverse this and was given a reference # 5463314. To date this refund and cancellation has not been done & worst off all, I've been debited again ...
The service at MTN Airways Park is appaling. Whenever you need to go there, they are totally disinterested in you. They treat us as if they are doing us a favour to be there. Yesterday, I needed a LTE micro sim card and they were out of stock. There is always something going on there finding a ...
I was contacted by one of Elite Mobile Representative on the 27-11- 2013. He told me I qualify to receive Samsung Galaxy S4 phone. I told him that contract was not mine so, he can leave me alone. After 5min of ending the call, I got a sms saying "Your Order has been stored and is being ...
I could have upgraded on the 15October 2013, I did the Upgrade online (vodacom's website) the website said the upgrade wil take 48h and it was on the 7 November, I didn't receive my phone in 48h not even in 4-5 days, they delivered it a few days later when I wasn't at work. So the took the phone to ...
Gave my phone in for repairs 01.10.2013, received it back 27.11.2013 and the same problem still exist - Reference nr: CLC970059 (R699799). Totally unaceptable!!! ...
I was debited an additional R181 on my Vodacom data account in Oct 2013. On enquiring, I was advised that I had opted in to a service with Mira Networks. I do not opt into any service via an electronic channel (SMS/email/website) due to the high number of activities taking place on these channels. ...